Professional water analysis every day we are open, with experts on hand to read it and a customised treatment plan — at no charge.
Test strips are fine for a weekly sanity check, but they drift as they age and they will not tell you about calcium hardness, stabiliser or metals — the things that quietly destroy liners, heaters and salt cells.
Bring a sample to the shop in Stephenson and we will run a full professional analysis, explain what it means in plain English, and write you a customised treatment plan. There is no charge and no obligation to buy anything.
Every Day We’re Open
Free and total chlorine or bromine and pH — the two numbers that decide whether the water is safe and comfortable today.
The buffer that stops pH bouncing. Get this wrong and you will chase pH all summer without ever catching it.
Too low and the water gets aggressive with surfaces and equipment. Too high and you scale the heater and cloud the water.
Your chlorine’s sunscreen. Too little and it burns off by lunchtime; too much and it stops working altogether.
The usual culprits behind staining and stubborn algae that keeps returning no matter how much you shock.
Exactly what to add, how much and in what order — because sequence matters more than most people realise.
Elbow deep, away from the returns, in a clean container. Surface water and jet water both give false readings.
Any day we are open. Fresh samples read best, so same-day is ideal.
Full panel run and interpreted by someone who has been doing it for years, not a machine printout handed over.
A written plan and, if you want them, the right chemicals in the right quantities.
Yes — every day we are open, with an expert on hand. We will not sell you chemicals you do not need, and plenty of people leave with a plan and nothing in a bag.
We offer before-hours water sample drop-off and after-hours chemical pickup. Call ahead and we will sort it out.
Elbow deep, away from the return jets, in a clean sealed container, and bring it in the same day. About a cup is plenty.
Monthly through the season, plus after opening, after closing and any time the water misbehaves. Weekly strip tests at home cover the gaps.
Yes. Spa chemistry is tighter than pool chemistry because the volume is small and the temperature is high, so regular testing matters even more.
Everything the plan calls for.
Let us handle it for you.
Seasonal chemistry done right.
The full service offering.
Bring a sample to 2403 Martinsburg Pike any day we are open — or send us your readings and we will advise.
Send us a few details and we will call you back within one business day — no call centre, no pressure.
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